Customer Retention v/s Customer Acquisition- Which one to choose?
“You cannot make progress without making decisions.” — Jim Rohn
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“You cannot make progress without making decisions.” — Jim Rohn
Customer success isn't that easy for businesses these days. In 2023, SaaS businesses will need to employ a variety of customer acquisition strategies to stand out in a crowded marketplace. Acquiring new customers is one of the most important aspects of running a successful SaaS business.