Customer Retention v/s Customer Acquisition- Which one to choose?
“You cannot make progress without making decisions.” — Jim Rohn
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“You cannot make progress without making decisions.” — Jim Rohn
Customer retention is the key to any successful business, and with the advent of SaaS companies, customer retention has become even more critical.
When your business generates revenue on a recurring basis and carries out billing in a periodical manner, subscription management and recurring billing aren’t the only features you will need. There is a whole set of other features that covers all the bases, from invoicing to reporting and beyond. These features are essential for a subscription-based business, which would complement your growth and revenue goals.
The SaaS industry is skyrocketing!