Five strategies to reduce customer churn
"If your retention is poor then nothing else matters."- Brian Balfour.
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"If your retention is poor then nothing else matters."- Brian Balfour.
In any subscription business, reducing customer churn is key for protecting revenue and developing your business to a higher level. Companies must employ tactics to maintain customer relationships and prevent payment failures to decrease churn rates. It is super essential for a business to look after the churn rates, most effectively to reduce involuntary churn.